FAQ

Frequently Asked Questions – Sixth Vibe

1. How long does shipping take?

Standard U.S. shipping usually takes 4–8 business days after your order has been processed.

2. How long does processing take?

Most orders are processed within 1–3 business days.
During busy periods (holidays, restocks), processing may take 3–5 business days.

3. Where do you ship from?

We work with trusted suppliers and fulfillment partners across the U.S. to deliver your items quickly and reliably.

4. Do you accept returns?

Yes — we offer 30-day hassle-free returns on all unused items in their original condition.
To start a return, contact us at:
📧 support@sixthvibe.com

5. Do you offer refunds?

Once your return is received and inspected, refunds are issued to your original payment method within 3–7 business days.

6. Can I change or cancel my order?

If your order hasn’t been processed yet, we may be able to modify or cancel it.
Email us ASAP at:
📧 support@sixthvibe.com

7. My order says “Delivered,” but I didn’t receive it.

Sometimes carriers mark packages delivered early.
Please wait 24–48 hours, check with neighbors, or contact the carrier.
If it’s still missing, email us and we’ll help you investigate.

8. How can I contact support?

Email us anytime at:
📧 support@sixthvibe.com

We typically respond within 24 hours.